Contact Us

We're here to help with any questions or inquiries

Get in Touch

Our dedicated team is ready to assist you with any questions, concerns, or feedback

Email Us

For general inquiries:

For customer support:

Call Us

Customer Service:

International:

Live Chat

Available 24/7 for immediate assistance

Business Hours

Our customer service team is available:

  • Monday - Friday: 9:00 AM - 8:00 PM (EST)
  • Saturday: 10:00 AM - 6:00 PM (EST)
  • Sunday: Closed

Email and chat support are available 24/7.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

You can attach images or documents related to your inquiry (max 5MB per file).
ZOOY VAPE Wholesale and Distribution

Wholesale & Distribution

Become a ZOOY VAPE distributor or retailer

ZOOY VAPE offers competitive wholesale pricing and comprehensive support for distributors and retailers. Join our global network and benefit from:

Competitive Margins

Attractive pricing structure with healthy profit margins

Low MOQ

Reasonable minimum order quantities for new partners

Fast Shipping

Efficient logistics and worldwide shipping options

Marketing Support

Access to promotional materials and marketing assets

To inquire about wholesale opportunities, please fill out our contact form and select "Wholesale Inquiry" as the subject, or email us directly .

Contact for Wholesale

Our Locations

ZOOY VAPE has offices and distribution centers around the world

Headquarters

ZOOY VAPE Global Headquarters
123 Innovation Drive
Shenzhen, Guangdong, 518000
China

North America Office

ZOOY VAPE North America
456 Tech Boulevard, Suite 200
Los Angeles, CA 90001
United States
E

European Office

ZOOY VAPE Europe
789 Vape Street
London, EC1A 1BB
United Kingdom

Asia-Pacific Office

ZOOY VAPE Asia-Pacific
101 Harbor Road, Level 15
Singapore, 048617
Singapore

Find Us on the Map

Frequently Asked Contact Questions

Quick answers to common questions about contacting us

We strive to respond to all inquiries as quickly as possible:

  • Email inquiries: Within 24 hours during business days
  • Live chat: Immediate assistance when available
  • Phone calls: Answered during business hours or returned within 1 business day
  • Contact form submissions: Within 24-48 hours

For urgent matters, we recommend using our live chat feature or calling our customer service line during business hours.

To help us process your warranty claim efficiently, please include the following information:

  • Your order number
  • Date of purchase
  • Product model and name
  • Detailed description of the issue
  • Photos or videos showing the defect (if applicable)
  • Your contact information

The more information you provide, the faster we can process your claim. For more details, please refer to our Warranty Terms page.

To become a ZOOY VAPE distributor, follow these steps:

  1. Fill out our contact form and select "Wholesale Inquiry" as the subject
  2. Provide information about your business, including:
    • Business name and website
    • Years in operation
    • Distribution region
    • Current brands you distribute
    • Estimated monthly order volume
  3. Our wholesale team will review your application and contact you within 2-3 business days
  4. If approved, we'll provide you with access to our wholesale portal and pricing information

You can also email us directly for faster processing.

Yes, we offer comprehensive technical support for all ZOOY VAPE products:

  • Online Resources: Check our FAQ page for answers to common technical questions
  • Email Support: Contact for detailed technical assistance
  • Live Chat: Our technical support team is available via live chat during business hours
  • Phone Support: Call our technical support line at +1 (888) ZOOY-TECH for immediate assistance

For complex issues, our technical team may request additional information or photos/videos to better assist you.

Connect With Us

Follow us on social media for the latest updates, promotions, and vaping tips