Terms of Service

Legal agreement governing your use of ZOOY VAPE website and services

Last Updated: November 15, 2024

Introduction

Welcome to ZOOY VAPE. Please read these Terms of Service carefully before using our website.

These Terms of Service ("Terms") govern your access to and use of the ZOOY VAPE website, including any content, functionality, and services offered on or through puffcigs.com (the "Website"), whether as a guest or a registered user.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

Age Restriction

This Website and our products are strictly intended for adults of legal smoking/vaping age (21+ in the United States, and the legal age in your jurisdiction). By accessing this Website, you confirm that you are of legal age to purchase and use vaping products in your jurisdiction. If you are not of legal age, you must exit this Website immediately.

Acceptance of Terms

By using the ZOOY VAPE Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when posted on this page and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

Notification of Changes

We will notify registered users of material changes to these Terms by email or by a notice on the Website home page. However, it is your responsibility to check these Terms periodically for changes. The date the Terms were last revised is identified at the top of the page.

Recommendation

We recommend that you print a copy of these Terms for your records.

Account Security

Account Registration & Security

To access certain features of the Website, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself.

Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account and password
  • Restricting access to your computer or mobile device
  • All activities that occur under your account or password

Security Breach

If you believe your account security has been breached, you must notify us immediately .

Account Termination

We reserve the right to:

  • Refuse registration of an account
  • Cancel an account
  • Remove or edit content
  • Limit access to the Website

We may exercise these rights at our sole discretion, with or without notice, and for any reason, including if you violate these Terms.

Product Purchase Terms

The following terms apply to the purchase of products through our Website:

Product Availability

All products displayed on the Website are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities of any product that you order.

Pricing and Payment

All prices are displayed in US Dollars and are subject to change without notice. We strive to ensure that all information on the Website, including prices, is accurate. However, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

For detailed information about payment methods and processing, please refer to our Payment Information page.

Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline your order for any reason, including:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicion of fraudulent activity
  • Failure to meet age verification requirements

An order is not accepted until we send you a confirmation email.

Shipping and Delivery

For information about shipping methods, costs, and delivery times, please refer to our Shipping Policy.

Returns and Refunds

For information about returns, exchanges, and refunds, please refer to our Warranty Terms.

Important Note

Due to the nature of vaping products and for hygiene reasons, we cannot accept returns of products that have been opened, used, or had their seals broken, unless they are defective.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by ZOOY VAPE, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Permitted Use

These Terms permit you to use the Website for your personal, non-commercial use only. You must not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
    • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
    • You may store files that are automatically cached by your Web browser for display enhancement purposes
    • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution
    • If we provide social media features with certain content, you may take such actions as are enabled by such features
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Website
  • Access or use for any commercial purposes any part of the Website or any services or materials available through the Website

Trademarks

The ZOOY VAPE name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ZOOY VAPE or its affiliates or licensors. You must not use such marks without the prior written permission of ZOOY VAPE. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

Illegal Activities

In any way that violates any applicable federal, state, local, or international law or regulation.

Harmful Intent

To harm minors in any way or to impersonate or attempt to impersonate ZOOY VAPE, a ZOOY VAPE employee, or any other person or entity.

Deceptive Practices

To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which may harm ZOOY VAPE or users of the Website.

Technical Interference

To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, product reviews, and other interactive features that allow users to post, submit, publish, display, or transmit content or materials on or through the Website.

Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above
  • All of your User Contributions do and will comply with these Terms
  • You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not ZOOY VAPE, have full responsibility for such content

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason
  • Take any action with respect to any User Contribution that we deem necessary or appropriate
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
  • Terminate or suspend your access to all or part of the Website for any or no reason

Disclaimers

Website Content

The content on the Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.

Product Information

We make reasonable efforts to display the colors and images of our products accurately on the Website. However, we cannot guarantee that your computer or mobile device's display of any colors will be accurate. Product packaging may vary from that shown on images on the Website.

Health Warning

WARNING

This product contains nicotine. Nicotine is an addictive chemical.

ZOOY VAPE products are intended for use by adult smokers of legal smoking age (21+ in the United States, and the legal age in your jurisdiction). ZOOY VAPE products are not intended for use by non-smokers, young people, pregnant or breastfeeding women, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma.

Warranty Disclaimer

THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS, AND SERVICES PROVIDED ON THE WEBSITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ZOOY VAPE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND SECURITY AND ACCURACY, AS WELL AS ALL WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

Limitation of Liability

IN NO EVENT SHALL ZOOY VAPE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE
  • ANY CONTENT OBTAINED FROM THE WEBSITE
  • UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Dispute Resolution

Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of the People's Republic of China, without giving effect to any choice or conflict of law provision or rule.

Arbitration

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The seat of arbitration shall be Shenzhen, China. The language of the arbitration shall be English.

Waiver of Class Actions

YOU AND ZOOY VAPE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Time Limitation

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Miscellaneous

Entire Agreement

These Terms, our Privacy Policy, and any other agreements expressly incorporated by reference herein constitute the sole and entire agreement between you and ZOOY VAPE regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Waiver

No waiver by ZOOY VAPE of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of ZOOY VAPE to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without ZOOY VAPE's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. ZOOY VAPE may freely assign or transfer these Terms without restriction.

Force Majeure

ZOOY VAPE shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email

Mail

ZOOY VAPE Legal Department
123 Innovation Drive
Shenzhen, Guangdong, 518000
China

Contact Form

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